SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of regalix.pro (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of regalix.pro.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customizable storage options are super handy for larger items.
This has been a lifesaver for keeping my car clean, especially with kids. Easy to maintain too!
The removable Velcro divider is genius – very practical design.
This has been a lifesaver for keeping my car clean, especially with kids. Easy to maintain too!
got this trunk organizer a few months ago, and it’s been great. my trunk was always a mess before, but now everything has its place. the compartments are perfect for organizing groceries, tools, and other items. the material is very durable and holds up well to regular use. the handles make it easy to lift in and out of the car, and the non-slip bottom keeps it from sliding around. it’s also collapsible, which is super handy when i need more space. this organizer has really made a difference in keeping my car organized and clutter-free. highly recommend it to anyone looking for a practical storage solution.
Durable construction, easy to clean - couldn't ask for more!
This trunk organizer is excellent! It's durable, stylish and makes my car look so tidy. The eco-leather exterior is a great touch.
The quality of this product impressive. The eco-leather exterior adds a touch of class while its ensures durability.
I love how versatile this organizer is - removable Velcro divider allows me to customize the space based on what I need that day.
Impressive
The sturdy construction of this product ensures everything stays in place while driving around town or on long road. And when things do get messy, cleaning up is hassle-free thanks to its easy-to-clean design.
Love this organizer! It's sturdy, stylish and keeps my trunk tidy. Plus, it's so easy to clean!
ok
this trunk organizer has been a lifesaver. my trunk used to be a chaotic mess, but now it’s all organized. the different compartments make it easy to store groceries, tools, and other items. it’s made of durable material and has strong handles, so i can easily lift it in and out of the car. i also appreciate the velcro on the bottom that keeps it from sliding around. it’s collapsible too, which is great when i need more space. it’s been really handy for road trips, keeping everything in place. i’m very happy with this purchase and highly recommend it.
This has been a lifesaver for keeping my car clean, especially with kids. Easy to maintain too!
I've had other organizers before but none have matched up to this one in terms of durability and functionality. The eco-leather exterior coupled with Oxford cloth interior make it both stylish and practical — exactly what I was looking for!
A great addition to my car! It’s robust sleek, perfect for storing essentials like tools or emergency kits.